What is Toast Marketing Studio?

Toast Marketing Studio is a full-service marketing and communications agency based in London. The team specialises in hospitality and lifestyle brands, delivering results-driven marketing, PR, and creative campaigns.

What services does Toast offer?

Toast offers marketing and digital, PR and influencer management, social and content creation, creative design and branding, and talent representation for hospitality professionals.

What makes Toast different?

Toast combines creative storytelling with data-led strategy. The agency manages full campaigns from planning to delivery, ensuring every activation drives measurable awareness, engagement, and bookings.

Who are some of Toast’s clients?

Toast works with leading hospitality brands including ETM Collection, Sport London, Ludo Bars, Conrad London St. James, The Leonard Hotel, Ixchel London, Villa Mamas, Pahli Hill, and Stem & Stem.

Does Toast create websites and branding?

Yes. Through the Creative Studio, Toast offers logo and identity design, menu and print design, website design, and full campaign visuals for hospitality brands.

How can I contact Toast Marketing Studio?

You can reach the team via toastmarketing.studio/contact or by emailing info@toastmarketing.studio. The team is based at 119 Marylebone Road, London, NW1 5PU.

Does Toast work internationally?

Yes. Toast partners with hospitality brands across the UK and internationally, particularly for restaurant launches and cross-market campaigns.

Conrad | Hospitality Marketing Case Study | Toast Marketing

A pastry chef in glasses and a white coat decorates small yellow cakes with pink flowers.

CONRAD

FIONA CAIRNS ROYAL INFINITEA

RESULTS

The campaign generated outstanding visibility, with press coverage secured across national and lifestyle outlets including Harper’s Bazaar, BBC Good Food and House & Garden. A total reach of over 41M. Press coverage impact: 41,894,000 | 10 pieces of press coverage secured.

This is in addition to organic social content shared by guests, including stories, permanent posts, and reels, has reached an estimated 5M+ audience, delivering strong brand visibility for both Conrad London St. James and Fiona Cairns.

This coverage was sustained throughout the duration of the partnership. Social media impact: 5,033,423 | 36 pieces of inﬂuencer content secured.

CLIENT BRIEF

The brief was to launch Conrad London St. James’ new partnership with renowned British baker, Fiona Cairns, and unveil its new Royal Afternoon Tea, and create maximum visibility with a 360 PR, Marketing and Social campaign. The aim was to drive booking volumes for Afternoon Tea at the hotel, and engage top-tier media across luxury lifestyle, travel, food and drink sectors, and sustain momentum for the Afternoon Tea as a must-visit London experience.

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