What is Toast Marketing Studio?

Toast Marketing Studio is a full-service marketing and communications agency based in London. The team specialises in hospitality and lifestyle brands, delivering results-driven marketing, PR, and creative campaigns.

What services does Toast offer?

Toast offers marketing and digital, PR and influencer management, social and content creation, creative design and branding, and talent representation for hospitality professionals.

What makes Toast different?

Toast combines creative storytelling with data-led strategy. The agency manages full campaigns from planning to delivery, ensuring every activation drives measurable awareness, engagement, and bookings.

Who are some of Toast’s clients?

Toast works with leading hospitality brands including ETM Collection, Sport London, Ludo Bars, Conrad London St. James, The Leonard Hotel, Ixchel London, Villa Mamas, Pahli Hill, and Stem & Stem.

Does Toast create websites and branding?

Yes. Through the Creative Studio, Toast offers logo and identity design, menu and print design, website design, and full campaign visuals for hospitality brands.

How can I contact Toast Marketing Studio?

You can reach the team via toastmarketing.studio/contact or by emailing info@toastmarketing.studio. The team is based at 119 Marylebone Road, London, NW1 5PU.

Does Toast work internationally?

Yes. Toast partners with hospitality brands across the UK and internationally, particularly for restaurant launches and cross-market campaigns.

Privacy Policy 1 — Your Site Title

Privacy Policy

Last updated: 02/11/2025

Toast Group Ltd (“Toast”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website www.toastmarketing.studio (the “Site”) and our related services.

By using our Site, you agree to the terms of this Privacy Policy.

1. Who We Are

Toast Group Ltd is a marketing, creative and communications agency based in London, providing services to clients in the hospitality and lifestyle industries.

Company name: Toast Group Ltd
Registered office: 119 Marylebone Road, London, NW1 5PU, England
Company registration: [insert Companies House number]
Email: info@toastmarketing.studio

We are the data controller for the personal data we collect.

2. Information We Collect

We may collect and process the following types of information about you:

a. Information you provide directly:

When you contact us via forms, email, or phone
When you subscribe to newsletters or marketing updates
When you enquire about or use our services

This may include your name, email address, phone number, job title, company name, and any other details you choose to provide.

b. Information collected automatically:
When you visit our Site, we may collect technical information including:

IP address
Browser type and version
Device information
Pages viewed and time spent on the Site
Source of referral (e.g. Google, social media, email link)

We collect this data using cookies and analytics tools such as Google Analytics. For more information, see our Cookie Policy.

c. Information from third parties:
We may receive information about you from third-party platforms we use (e.g., Mailchimp, Flodesk, DesignMyNight, Meta Ads, Google Ads, or other digital marketing tools) when you engage with our campaigns or content.

3. How We Use Your Information

We use your personal data to:

Respond to enquiries and provide information about our services
Manage client relationships and deliver contracted work
Send marketing communications (where you have opted in)
Improve our website, services, and marketing performance
Comply with legal obligations or resolve disputes

We will only use your personal data for the purposes it was collected for, unless we reasonably consider we need to use it for another compatible reason.

4. Legal Basis for Processing

We process personal data under the following lawful bases:

Consent: when you opt in to receive marketing communications
Contract: when processing is necessary to perform a service you have requested
Legitimate interests: for website analytics, business improvement, or internal reporting
Legal obligation: when required to comply with applicable laws and regulations

5. Marketing Communications

You can choose to receive updates, newsletters, or invitations from us. You can opt out at any time by clicking “unsubscribe” in our emails or contacting us at info@toastmarketing.studio.

We will never sell or rent your data to third parties.

6. Sharing Your Information

We may share your personal data with trusted third-party partners who assist us in operating our business, such as:

Email and CRM platforms
Website hosting and analytics providers
Advertising platforms

These partners only process your data under our instructions and in compliance with this Privacy Policy.

We may also share your information if required by law or to protect our rights.

7. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no online transmission is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We keep personal data only as long as necessary for the purposes it was collected for, including legal, accounting, or reporting requirements. When no longer needed, data is securely deleted or anonymised.

9. Your Rights

Under UK data protection law, you have the following rights:

To access the personal data we hold about you
To request correction of inaccurate or incomplete information
To request deletion of your data (“right to be forgotten”)
To object to processing or restrict how your data is used
To request transfer of your data to another provider
To withdraw consent where processing is based on consent

To exercise your rights, contact us at info@toastmarketing.studio. We may need to verify your identity before processing your request.

10. International Data Transfers

Some of our service providers may be based outside the UK or EEA. In such cases, we ensure your data receives equivalent protection by using contracts that comply with UK data protection laws.

11. Cookies

Our Site uses cookies and similar technologies to improve user experience and track performance. For details on what cookies we use and how to manage them, please see our Cookie Policy.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Continued use of the Site after changes means you accept the revised policy.

13. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us at info@toastmarketing.studio.
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.